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REM Performance & Accountability Adviser

Requisition ID:  17513
Region:  Europe (HQ)
Contract type:  Open-ended contract

What we do


The International Committee of the Red Cross (ICRC) www.icrc.org responds to worldwide humanitarian needs through its global network of delegations. The ICRC is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.  

The Resource Mobilization Division (REM) is in charge of coordinating resource mobilization efforts across the institution to engage with multiple stakeholders ranging from donor governments, multilateral institutions, National Societies, the private sector including corporates, foundations, high-net-worth individual (HNWI), ultra-high-net-worth individuals (UHNWI) and the general public to maintain a sustainable stream of quality income for ICRC’s humanitarian operations worldwide. REM is one of the three divisions reporting to the department of Financial Resources and Logistics (RES).  

REM is actively engaged in implementing resource mobilization plans to generate more than CHF 2 billion in income for increased humanitarian operations worldwide. The budget has grown by 50% in the past five years and is on a steady and measured growth path. REM is the division that works directly with donors and transversally within the ICRC to enlarge the base of donors and ensure that the ICRC is and remains the “partner of choice” for traditional and new donors who want to invest in independent humanitarian action.  

REM is a matrix structure currently composed of a team of approximately 80 persons at its headquarters in Geneva, 40 in the Manila Shared Service Centre (MSSC), 5 in the Belgrade Shared Service Centre (BSSC) and 12 individual positions in various areas of the globe throughout the world. 

Within REM, the Clearing House unit helps relationship managers to negotiate, conclude and manage successful and lasting relationships with donors and partners, by ensuring that ICRC commitments comply with its internal corporate policies and frameworks, and its capacity to carry them out. As part of the Clearing House unit activities, the Performance & Accountability adviser manages donor requirements, audit and assurance exercises, and ensures a coherent, consistent and coordinated institutional response to donors.



The Performance & Accountability (P&A) adviser supports the institution, the division and, more broadly, the donor relationship managers in integrating institutional requirements in terms of results-based management. S/He ensures coherence, consistency and coordinated response to donor requirements and donor audit and assurance exercises. S/He provides an extremely critical role on donor-related institutional discussions and thematic workstreams, infusing a donor perspective to the discussions (e.g., DSG discussions, institutional strategy).

General Duties


  • Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.
  • Understands and adheres to the ICRC Code of Conduct.
  • Understands the roles of the components of the International Red Cross and Red Crescent Movement.
  • Respects and observes staff regulations and security rules at all times.
  • Represents the ICRC in a professional manner at all times.
  • Develops and maintains a pleasant and conducive working environment with colleagues and line managers.
  • Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.
  • May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.

Accountabilities & Functional responsibilities


  • Takes the lead in determining institutional results-based management standards and promotes their implementation.
  • Works with cross-organisational teams on thematic workstreams to develop and align policies and practices in relation to donor requirements.
  • Provides support to donor relationship managers and liaise with relevant internal experts to respond to donor requirements.
  • Advises and supports the development of processes and systems that underpin reliable and robust performance of the institution.
  • Follows external developments related to performance management and advises ICRC staff on their relevance.
  • Plays a key role in the preparation and discussions with the Donor Support Group (DSG).
  • Provides guidance, support and leadership with internal stakeholders, at the headquarters and in the field, in the preparation and conduct of audits, assurance and evaluative exercises requested by donors.
  • Works closely, contributes and, where required, leads the elaboration and review of high-level funding agreements.
  • Engages with external stakeholders, including academic studies, on donor assessment and donor requirements thematic.
  • Contributes to the review and analysis of incoming donor contracts in consultation with relevant internal subject matter experts, allowing for constructive counterproposal and ensuring coherent and aligned positions with ICRC internal corporate polices, frameworks and baselines.



  • Internally, interacts with department and division leadership and their teams, and field-based managers/ coordinators.
  • Externally, interacts with peers in other organizations.

Certifications / Education required


  • Advanced university degree (or equivalent experience) in policy making, and/or communications, and/or international relations or similar.
  • Exemplary research and analytical skills.
  • Ability to assimilate and deliver complex information in a clear and concise manner.
  • Highly organised with excellent co-ordination, diplomatic and facilitation skills.
  • Ability to create and foster a supportive and enabling environment.
  • Fluent command in English. French and/or German an asset.
  • Proficient presentation skills.
  • Strong Computer proficiency.

Professional Experience required


  • Minimum 10 years’ overall professional experience.
  • 5 – 7 years’ professional experience in the field of performance Management, with a particular focus on planning, monitoring and evaluation methodologies.
  • Experience in managing complex, cross-team projects and in working efficiently and effectively across multiple priorities.
  • Interest or experience in humanitarian negotiation with other humanitarian actors and/or representatives of donor countries.
  • Experience in humanitarian/development policy work.
  • Field experience with the ICRC or International Red Cross and Red Crescent Movement an asset.

Additional information


  • Location:Geneva
  • Type of contract: Open-ended
  • Activity rate: 100%
  • Grade: C1
  • Estimated start date: ASAP
  • Application Deadline:  Sunday, 8th of August 2021

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates