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Regional HR Partner

Requisition ID:  12550
Location:  Geneva (GVA)
Contract type:  Open-ended contract
Reports to (role)


Head of HR Field Unit - HR Operations Division

What we do


The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.



The HR Partner (HRP) acts as a strategic partner, change agent, employee champion and functional expert for stakeholders and clients. The HRP brings intelligence and insights on HR matters to the operational regional management and the HR Managers (HRM) in the field, and ensures HR strategies and objectives are aligned to the region´s strategic objectives and operational needs. The role assesses and anticipates HR-related needs and seeks to develop integrated solutions by communicating HR needs proactively to the different HR Units and Centers of Expertise (CoE) as well as the operational regional management. The HRP is responsible for providing direction, guidance, support and advice to HR Managers (HRMs) in the field and for collaboration with the full range of HR functions at HQ in order to translate local/regional needs into regional/global HR strategies. The HRP serves as the main interlocutor partnering with the operational regional management on all human resourcing issues, from strategic workforce planning to operational advice on staffing issues and working conditions, regulations and processes. Furthermore, the HRP ensures HR processes are harmonized, standardized, implemented and maintained and ensures consistency and correct application of the HR framework.

Main responsibilities


  • Represent the Africa operational region on HR subjects and engage in systematic organizational assessments and audits and actively participates in the reflection, analysis and understanding of the region’s environment, providing upstream insight on HR impacts or requirements of the decisions potentially taken.
  • Establish clear HR priorities and supports the implementation of required adjustments to existing HR systems improving HR efficiency.
  • Provides input developing and implementing HR strategies and objectives.
  • Participates in the maintenance but also development of HR processes, policies and tools, feeding upward insight from the field to ensure that the changes proposed are relevant and sustainable for the field.
  • Acts as driver and partner for organizational effectiveness combining its knowledge of the operational constraints and of the requirements of institution in regard to the institutional strategy and compliance.
  • Is the functional manager (blue line) for HR Managers in the field and provides support in the application of HR tools, policies, processes and guidelines.
  • Ensure institutional HR standards are implemented in the delegations.
  • Together with the Compliance and Framework Center of Expertise supporting HR Managers in the field and the Africa operational regional management
  • Ensure institutional HR standards are implemented and act as an advisor on how to meet the standards
  • Acts as a focal point and centralized communication channel for all HR CoE, HR units and HR Shared Services to transmit and explain all HR novelties, new processes, policies and tools to HRMs and to the regional operational management.
  • Acts as a trouble shooter for matters blocked at HR Managers’ level, liaising with the corresponding stakeholders in HQ and finding sustainable solutions to challenges.
  • Analyze and improve the coherence and pertinence of the HR setups evolution in the region.
  • Acts as focal point for regional staffing assessments and workforce planning (PfR)
  • Communicates timely relevant HR information to the HR Managers and Africa operational regional management, ensuring all key stakeholders are aware, informed and prepared prior to the deployment of any HR related changes.
  • Coaches and assists HR Managers in the field and the Africa operational regional management in good HR Management practices, people management responsibilities and to lead and facilitate change.
  • Remain up to date about tools, techniques, and practices of change in order to effectively and efficiently manage change and respond to the organization’s requirements.
  • Leads and facilitates change on organizational design, system and process redesign as well as reconstructing and re-engineering.
People management responsibilities





  • Internally, advises and partners with the Regional Director and Deputy Regional Directors, supervises HRMs in delegations; actively collaborates with operational regions as assigned, as well as with all actors of the RH Department such as Talent Management Unit, the various Centers of Expertise (CoE) and HR units. Cooperates actively with Talent Managers in métiers.
  • Externally, interacts with HR community beyond ICRC, HR service providers such as HCI, CBE or others for specific issues and in accordance with the HR department’s strategy.
Education and experience required


  • Advanced university degree with specialization in HR or equivalent.
  • Strong academic background, with at least 10 years’ experience as an HR country/regional manager in a similar large global organization.
  • Confirmed experience of several years in HR management, ideally in an HR Business Partner or HR Manager role.
  • Typically 12-15 years’ overall professional experience, with over 7 years of expereince in staff management.
  • Knowledge of ICRC HR administrative practices in the field would be an asset.
  • Specialized training in project management and change management would be an asset.
  • Training or experience in HR partnership, personal development, labor law, conflict management and knowledge assessment tools.
  • Fluent command of French and English. 
  • Computer proficiency.
Desired profile and skills


  • Strong motivation and commitment to humanitarian work and the ICRC values and principles
  • Passion about HR partnering and excellent relationship management and interpersonal skills - empathy, active listening, and open mindset.
  • Demonstrated ability to connect and work with people from different background, culture, and nationalities.
  • Strong capacity to adapt, manage paradoxes, manoeuver within systems and drive changes: readiness to undertake new initiatives and projects, to design and implement them.
  • Ability to build constructive and durable HR partnership with operations, as well as with internal (HR) stakeholders. 
  • Negotiating skills and proven successes in gaining support and acceptance of different parties.
  • Flexible, open-minded and always on the look to find innovative solutions to improve the quality of our work.
  • Aptitude for projecting a positive image of the ICRC as a humanitarian employer of choice, and holds in high respect confidentiality and HR ethics.
  • Ready to travel frequently - 25%-30% of the time.
Additional information



  • Location:                        Geneva
  • Type of contract:            Open-ended
  • Length of assignment:    4 years
  • Activity rate:                   100%
  • Estimated start date:      1 October 2019
  • Application deadline:   Sunday, 8 September 2019