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Treasury Back Office Manager

Requisition ID:  14512
Region:  Europe (HQ)
Contract type:  Open-ended contract
What we do


The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.


The mission of the Treasury Unit is to enhance cash efficiency and return on the short term and long term while identifying and manage financial risks. The treasury unit is responsible for cash management including appropriate funding of ICRC operations and manages foreign currency risk, liquidity risk, bank relationship risk, counterparty risk and long term investments.


The recent ICRC growth has led to increase level of complexity with higher volume of transactions. Annual ICRC budgets have exceeded CHF 2bn and managing flows in more than 110 currencies. Additionally, ICRC is confronted with the increase of international regulations affecting treasury operations and processes and the role of treasury is expanding due to accelerated innovation and market environment.


The treasury unit has embarked on a review to redesign its treasury operating model creating a treasury center of expertise which aims at bringing significant efficiency gains and to focus on value added tasks in treasury management. A modern, efficient and fit for purpose treasury function is necessary to support adequately ICRC beneficiaries and donors.



Reporting to Head of treasury unit, the Back Office manager will lead the back office treasury operations to ensure an efficient treasury back office function. The Back Office manager is highly involved in back office tasks of cash management, liquidity management, risk management, reporting and system quality control and support. You will contribute to the definition and the implementation of all back office tasks of the treasury center of expertise including review and optimisation of treasury processes and procedure, enhanced cost efficiency, ensure segregation of duties, control of banking activities and adequate payments infrastructure. You will further ensure that all treasury transactions are accurately accounted for and that the treasury management system (TMS) is maintained and fit for purpose.

Reports to (role)


  • Head of Treasury
Accountabilities & Functional responsibilities


  • Manage daily operations of treasury back office and administration, such as control, input and processing/posting of treasury transactions into the main accounting system including settlement and confirmation processing. Check and validates transactions executed by the Front Office. Responsible for daily review of bank reconciliation between the TMS (and the ERP). Challenge inaccuracies and identify issue including system set up issues and solve them. Sort, file and send bank documents to respective units.
  • Ensure secure and efficient payment process, validation and execution triggered by various units (HR, Logistics, AP, etc.) within cut off times, including funding of ICRC entities in difficult countries. Execute data entry for single payment into the TMS for further execution. Communicate with counterparties in order to solve ad hoc issues relating to payment transactions. Responsible for ensuring full segregation of duties.
  • Maintain, administrate and develop the treasury management system and other treasury solutions to improve efficiency and security. Maintain banks’ SSIs in the system and perform check. Maintain control and enable better visibility of treasury transactions. Responsible for management of bank connectivity with the TMS to ensure efficient STP. Perform as well STP design improvement.
  • Responsible for maintaining treasury processes documentation and procedure/manual current and up to date for the whole organisation. Perform compliance checks and ensure that ICRC policies and procedures are respected and complied with.
  • Maintain bank accounts, bank signatories and bank connectivity contract and ensure compliance with regulatory requirements and any bank documentation (e.g. KYC, EAR, FATCA). Responsible for bank account management process, i.e. opening, maintenance and closing.
  • Responsible for statutory accounts and all accounting activities from a treasury perspective (month end/year end closing, correct accounting and disclosure of exchange rates, fair values accounting entries etc.) and month end reporting. Archive all document for audit purposes. Validate, control and analyse treasury transaction (e.g. bank fees, interest income/expenses).
  • Ensure correct control of treasury activities by validating treasury reporting from Front Office, monitoring counterparty credit risk exposure or monitoring of bank charges.
  • Enable treasury automation and digitalization through processes efficiency and enhancement. Check for new possible technology to provide greater security, flexibility and efficiency in payment solutions (e.g. instant payment, mobile payments, mobile wallet, etc.) and bank communications. Develop automated treasury solutions and provide support for the implementation of them.
  • Manage and supervise the Cash Office, determine the necessary needs organizing the availability of cash for the needs of HQ and the field. Ensure that cash and other valuables are properly safekept and secured at all times. Find ways to improve the procedures in the cash office and ensure the amount of cash is within the able to maximum insured total value.
  • Manage the credit card programs and alternative payment solutions (e.g SIX, Paypal).
  • Supervise accounting (e.g. premiums, claims) and data collection of property insurance matters
  • Supervise one person, the back office officer
People management responsibilities


One person to manage : The back office officer



  • Holder of a Master or Bachelor degree in Economics or Finance
  • Fluency in English and working proficiency in French with excellent writing skills


  • Internally, interacts with members of the Finance and Administration Division, Resource Mobilization Division and Human Resources Department.
  • Externally, interacts with banks' payment processing departments and auditors.
Professional Experience required


  • At least 8-10 years’ experience in a corporate or bank treasury back office role,
  • Solid functional or technical experience in cash management (payment and collections instruments),
  • Solid technical experience in processing payments in international complex environment including payment specifications and formats,
  • Excellent knowledge of banking infrastructures, set up and documentation,
  • Excellent knowledge of financial derivatives, of financial risks in particular of treasury operational risk and of risk management instruments,
  • Excellent treasury financial accounting and reporting knowledge including IFRS,
  • Good knowledge of financial markets,
  • Good knowledge of national and international regulations (e.g. FMIA, Basel III),
  • Digitally & process automation enabled, knowledge of new technology (e.g blockchain, crypto), oversight in cybersecurity & fraud,
Desired profile and skills


  • Solution oriented, ability in problem solving including rapid query resolution,
  • Excellent organisational, analysis and writing skills,
  • Excellent interpersonal skills and capacity for collaborative team work across disciplines,
  • Flexible, resistant, team-player,
  • Show initiative and be proactive,
  • Pragmatic and practical,
  • Very good representation and communication skills
Additional information



  • Type of contract: open ended
  • Working rate: 100%
  • Starting date: ASAP
  • Location: HQ, Geneva
  • Application deadline: 04.03.2020