Stella Annet Wambaire did not see herself pursuing a career in Human Resources, but the satisfaction she got from supporting staff and people processes gave her a clear direction for her career path. We asked Stella for some insights into her humanitarian HR journey and what she envisions for the future of the people behind the people.

What drew you to the humanitarian world and to the ICRC?

I always felt a deep calling to be part of efforts that uplift the condition of people, especially those who, through no fault of their own, are suffering. Early in my career, I worked with an organization that empowered young girls from destitute backgrounds, supporting them to start small businesses and rebuild their lives. Witnessing their transformation and resilience was incredibly powerful and it solidified my desire to contribute meaningfully to the lives of others.

So, when the opportunity to join the ICRC came, it was a natural and welcome next step even though it wasn’t in a front-line role. My first assignment as an HR officer and then HR manager was in Kigali, Rwanda. It left a profound impact on me as many of the staff members I worked with had formerly received ICRC assistance during the Rwandan genocide. They had been given the opportunity to rebuild their lives, families and communities and they were paying it forward. It was a beautiful full-circle moment. The ICRC, to me, represents that possibility of helping people regain their dignity and purpose in the most difficult of circumstances. That’s what drew me in and what keeps me here.

You have been a vital part of our global HR team now for over six years. Has working in Human Resources always been the path you envisioned for yourself?

Not at all! I actually started out in ICT, with a diploma and degree to match, but I quickly realized that wasn’t where my passion lay. I stumbled into HR almost by chance while working at a small organization. I found myself creating basic people processes and supporting staff in ways that felt surprisingly fulfilling. That hands-on experience lit a spark in me.

What began as an improvised role turned into a clear direction. I decided to formalize my interest with a post-graduate diploma and later a masters in HR and I haven’t looked back since. HR turned out to be the perfect fit: a career that combines structure, strategy and above all, people. It’s been a journey of growth, learning and impact and I’m still just getting started.

HR practitioners are not always the professionals you will see on the front lines; however, their impact is undeniable. How would you describe the critical role HR plays in supporting our humanitarian operations across Africa?

HR may not always be visible on the front lines, but we are definitely in the engine room. We’re the ones behind the scenes making sure the right people are in the right places, with the right support, at the right time.

In a region as dynamic and complex as Africa, that means a lot, from hiring and onboarding staff quickly during emergencies, to supporting their well-being, navigating tough conversations and helping leaders manage their teams through change. We’re also focused on

growing local talent and making sure our people feel seen, supported and set up to succeed. At the end of the day, if our teams on the ground aren’t taken care of, our humanitarian impact suffers. So, while we might not wear boots in the mud, we’re very much part of keeping the mission moving.

Beyond the technical know-how, what emerging, or “human” skills do you believe HR professionals – and humanitarian staff in general – need to cultivate considering today’s evolving work landscape?

I’d say adaptability is a big one because things change fast, and being able to adjust without losing momentum is key.

Empathy is also crucial. Whether you're in HR or in the field, really listening and understanding people makes all the difference.

We also need emotional resilience. Humanitarian work can be tough, and knowing how to stay grounded helps us support others better.

Finally, collaborative leadership: it's not about having all the answers, but about bringing people together and creating space for everyone to contribute.

If you could dream big, what would you love to see HR professionals doing more of or differently to shape the future of humanitarian work?

I’d love to see HR take a more visible role in shaping strategy, not just supporting the mission, but helping drive it. That means being bold about talent development, creating truly inclusive work cultures and pushing for more flexible, people-centered ways of working. HR has the power to really shape how we care for our people and in turn, how effective we are in the field.

Human Resource is about people, and it is central to the ICRC’s work. They are the team that the organization counts on to set things up and ensure the smooth functioning of our humanitarian operations worldwide. The HR Department comprises the following divisions: HR Operations, Partnering, Centre of Expertise and Learning & Development. Learn more about our HR work and colleagues.