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First Aid and Pre-Hospital Care Programme Coordinator

Requisition ID:  15521
Region:  Europe (HQ)
Contract type:  Max term contract
Reports to (role)


Deputy Head of Health

What we do


The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose of the position


The Pre Hospital Emergency Care (PHEC) and Trauma First Aid (FA) Programme Coordinator is responsible for the effective implementation of the programme and the achievement of field, regional, and global objectives. S/he ensures the provision of the best possible quality of care for the targeted populations based on a public health approach. S/he ensures that casualties during emergencies benefit from timely, impartial, and effective immediate emergency care support and referred to appropriate further care if needed. S/he leads the development of strategies, guidelines, standards, and programs in the area of PHEC and trauma FA, and monitors implementation of activities. S/he contributes to defining and promoting the  Health Strategy in line with the institutional strategy.  S/he ensures worldwide coherent, cross-cutting, and contextualized approaches. S/he is responsible for programme-related networking in the RCRC movement and towards other relevant actors ensuring ICRC representation in the development of the health sector. 

Main duties and responsibilities


  • Contributes to developing and implementing strategies, policies, standards, guidelines, and innovative approaches to support field health operations in line with institutional directions and guided by best practices and international recommendations;
  • Guarantees coherent and cross-cutting approaches through cooperation with all relevant stakeholders, and provides technical support to field staff to enhance targeted populations' access to health care and the quality of that care;
  • Oversees the allocation of resources to meet operational requirements;
  • Contributes to sourcing, recruitment, and planning of competent staff and validates the technical skills of staff working under her/his responsibility (headquarters team and regional positions). Also contributes to managing the pool of mobile and key resident staff positions;
  • Identifies training needs, designs tailored training, and contributes to teaching/mentoring activities. Provides technical support to relevant internal and external audiences;
  • Manages headquarter team members of the programme under her/his responsibility and related regional positions;
  • Conveys the Health Unit’s strategic approach to relevant internal and external stakeholders and provides them with the necessary technical information for/on programme implementation and follow-up;
  • Supports implementation of the programme in the field, monitors activities, assesses programme performance and evolution, ensures alignment with health/institutional strategies and objectives, and reports on results;
  • Develops and maintains a network of health professionals in the same area of work and with the RCRC movement;
  • Influences institutional policy decision-making based on best practices by promoting health perspectives in relevant internal fora;
  • Represents the ICRC in external fora and academic programmes.
People management responsibilities



Scope & Impact


The Pre Hospital Emergency Care (PHEC) and Trauma First Aid (FA) Programme Coordinator:


  • Is responsible to achieve the programme’s field, regional and global objectives, including monitoring and strengthening of quality service delivery as per institutional and/or internationally recognized humanitarian standards;
  • Contributes to the Health Unit’s vision and strategies and to the positioning of the ICRC in relevant technical and non-technical global and regional fora;
  • Plans the programme budget at the headquarters level;
  • Manages the programmes’ headquarters and regionally located team (less than 4 staff members, including the Programme Coordinator).


  • Internally: On programmatic issues, interacts with other programme coordinators and management within the Health Unit; other such as cooperation, protection, prevention of IHL violation,  at headquarters, regional and field levels;
  • Externally: Plays a key role in representing the ICRC in its engagement with the International Red Cross and Red Crescent Movement, with different governmental and non-governmental humanitarian players, and with any other relevant stakeholders, such as governments, academic circles, professional associations and the corporate sector. This includes hospital and emergency services (ambulances, emergency medical services).
Education and experience required


  • Bachelor's degree or certificate/diploma in paramedic science/paramedic practice;
  • Paramedic, Physician or Nurse specialized in Pre Hospital Emergency Care (PHEC) or Trauma First Aid (FA);
  • Qualification as a trainer (Basic life support or basic trauma life support or advanced trauma life support or prehospital trauma life support...);
  • Training in public health a strong asset;
  • At least 4 years of post-graduate work experience in prehospital emergency care and first aid, including 2 years in armed conflict areas;
  • At least 2 years of experience in managing teams;
  • Experience in training and capacity building;
  • Familiar with health information tools (epidemiology and statistics);
  • Proven ability to analyze complex health needs and identify priorities. 
Desired profile and skills


  • Strongly motivated by humanitarian work;
  • Ability to work in a team as well as independently;
  • Communication and organisational skills;
  • Proactive communications across the organization;
  • Proven representational abilities (speaking and presentation skills);
  • Excellent people skills and proven ability to lead a team;
  • Fluent command of English and French. Notion of Spanish, Arabic, and/or Russian is/are an asset;
  • Computer literacy;
  • Familiarity with Results-Based Management / Logical Framework tools;
  • Red Cross/Red Crescent experience an asset.
Additional information


  • Location: Geneva
  • Type of contract: Maximum-term contract 
  • Length of assignment: 48 months
  • Activity rate: 100%
  • Estimated start date: May 2021
  • Application Deadline: Sunday, the 27th of September 2020


The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.