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Regional Investigation Manager - Amman

Requisition ID:  14669
Region:  Near & Middle-East
Contract type:  Open-ended contract
What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.


ICRC staff members are the organization's greatest asset in implementing its humanitarian mission to protect and assist people affected by armed conflict and other situations of violence. The ICRC seeks to safeguard high standards of integrity and professionalism, providing the ethical and behavioral framework that all staff are expected to respect in their daily work. The ICRC Code of Conduct (CoC) contains essential rules of behavior that reflect the values underpinning the ICRC's mission.

The GCO is establishing its field presence and is building two regional investigation hubs, one in Nairobi and one in Amman. The regional investigation managers (Nairobi and Amman) are responsible for leading investigations within their geographical area of responsibility and supervise and oversee investigation activities reporting to the Head of Investigations based in Geneva.

Accountabilities & Functional responsibilities

Working collaboratively with internal and external stakeholders, the Regional Investigation Manager is responsible for managing and overseeing regional investigations, delegates cases and undertakes higher risk investigations of alleged misconduct or violations of the ICRC internal policies and procedures, ensuring implementation of the ICRC code of conduct operational guidelines. 

•    Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
•    Plans, organizes, conducts and manages investigations of alleged misconduct, including fraud, corruption, waste of resources or alleged violations of ICRC internal policies and procedures.
•    Manages the regional case load, prioritizes follow-up based on advice from Head of the Investigation Unit
•    Supervises the Regional Investigation Officer
•    Obtains and reviews relevant documentation; conducts interviews and takes statements; analyses facts, determines findings, and formulates recommended disciplinary and jurisdictional actions; gathers and analyses electronic evidence
•    Determines whether matters involve potential fraud, corruption or other illegal or criminal conduct warranting referral to national authorities.
•    Prepares complete and concise investigation reports and conducts post-investigation tasks.
•    Works collaboratively and in coordination with colleagues to achieve Organizational goals, in accordance with ICRC Code of Conduct Framework and Guidelines and in compliance with other Organizational principles and regulations. 
•    Performs other preventive compliance activities as required including training 
•    Supports drafting of the GCO Annual Report 
•    Responds to questions from Donors upon request by Head of GCO. 
•    Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
•    May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

Education and experience required

•    University degree in social sciences, economics or law and / or professional certification (e.g. ACFE)
•    Thorough knowledge of accounting principles and practices. Participation in investigation training courses or CFE certification an asset.
•    At least 10 years of experience with investigatory procedures and practice within international organizations.
•    Expertise in investigation technique, particularly where conduct also may have criminal implications that could result in prosecution before local courts.
•    Knowledge of legal, procedural and evidentiary standards 
•    Wide experience with investigatory procedures and practice within international organizations
•    Previous experience in investigating internal fraud, sexual harassment, harassment, abuse of authority, and/or sexual exploitation and abuse cases is a strong asset.
•    Experience with victim handling and safeguarding activities
•    Knowledge of UN legal, procedural and evidentiary standards
•    Previous experience in management mandatory
•    Proficiency in English mandatory. French and/or Arabic a strong asset
•    Computer proficiency

Desired profile and skills

•    Ability to maintain confidentiality of highly sensitive data, including personal and non-public information
•    Strong listening and investigating skills including assessing authenticity
•    Excellent use of context analysis
•    Self-directed and able to determine appropriate course of action with limited supervision, including excellent time management, project planning and outward communications
•    Intercultural mindset, with demonstrated success communicating with diverse populations
•    Good training skillset
•    Outstanding written (and verbal) communication skills
•    Strongly motivated by humanitarian work and specifically ICRC
•    Able to work under pressure in a potentially dangerous environment
•    Willingness to travel frequently within the region and out of the region, on request

Our operational & field constraints

•    In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals
•    Candidates must be in good health and will have to do a medical check-up prior to departure in the field
•    Candidates must possess a driving license (for manual transmission vehicles)
•    Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents)
•    Candidates must expect approximately 50 % travels

What we offer

•    Rewarding work in a humanitarian and multicultural environment
•    A two-week orientation course and other opportunities for further in-house training
•    Attractive social benefits
•    Length of assignment: 24 months
•    Join an ICRC talent pool and be considered for future assignments elsewhere

Additional information

•    Starting date: As soon as possible
•    Application deadline: 18/04/2020