About the ICRC

Since 1863, the International Committee of the Red Cross (ICRC) has worked to relieve suffering and preserve human dignity during war and armed violence. Alongside our Red Cross and Red Crescent partners, we deliver life-saving aid across front lines and strive to reconnect families and locate missing people.

Engaging with authorities and armed forces on all sides, often confidentially, we advocate for humane treatment of detainees and urge compliance with international humanitarian law to protect civilians from harm, including online.

Purpose of the Role

The Full Stack Tech Lead (Frappe/Python) will design, develop, and maintain the new Protection Digital ecosystem, built on the Frappe Framework as its core technology, replacing the existing on-premise Microsoft Dynamics CRM solution. The role spans backend and frontend development as well as integration with other systems, with priorities set in collaboration with the product owner and solution architects.

Main Duties & Responsibilities

• Develop and maintain the new Protection Digital ecosystem using the Frappe Framework.
• Build REST APIs and integrate external systems and services.
• Design and optimize MariaDB database structures and queries.
• Develop responsive frontend interfaces using JavaScript, HTML, CSS, and Frappe UI tools.
• Create custom DocTypes, reports, workflows, scripts, and dashboards.
• Write server-side business logic in Python.
• Implement role-based permissions and security best practices.
• Troubleshoot bugs, performance issues, and production incidents.
• Manage containerized deployments using Docker and Kubernetes/OpenShift.
• Create and maintain CI/CD pipelines in Azure DevOps and GitHub for automated build, testing, and deployment.

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• Monitor application performance, uptime, logs, and infrastructure health.
• Perform code reviews and maintain technical documentation.
• Collaborate with the product owner, business experts, ICRC architects, other members of the agile delivery team, and open-source communities.
• Ensure all deployed applications operate properly and follow operational procedures.
• Anticipate technical and operational needs; identify and solve problems.
• Contribute to solution design, provide support and documentation, and train support teams on their use as needed.
• Resolve assigned incidents and requests, ensuring resolution times meet service and operational level agreements (SLAs and OLAs).
• Proactively manage and follow up on tickets, and contribute to monitoring all product tickets, requests, and backlog.
• Support ICT teams in the field in the use of global and centrally managed ICT solutions.
• Work to continuously improve ICRC's ICT services and operations.

Professional & Education Background

• IT engineering degree or equivalent.
• ITIL and DevOps certification is an asset.
• Technical certification or equivalent professional experience.
• Excellent command of English (spoken and written); fluency in French is an advantage.
• 5+ years of production experience in Frappe development using Python, with a demonstrable open-source presence.
• 5+ years of frontend development experience, including 3+ years working with Frappe UI (Vue) in production.
• Experience integrating and running technical solutions.
• Experience with development and operations (DevOps) processes.
• Experience with technical support processes.

Key Competencies

• Deep mastery of DocType metadata, workflows, permission hooks, the custom report builder, RQ background jobs, and scheduled events.
• Strong command of REST API design on Frappe, including OIDC client-credentials flows.
• Deep expertise in PWAs, Service Workers, and Background Sync, including client-side persistence patterns, conflict resolution UI, and offline UX.
• Proficiency with RTL layouts and internationalization (i18n).
• Strong discipline in unit and integration testing (Frappe test runner, pytest).
• Proficiency with Git version control.
• Contribution to the Frappe UI ecosystem is a strong plus.

Additional Information

• Location: Geneva
• Type of contract: Open-ended
• Activity rate: 100%
• Start date: October/November 2026
• Recruiter:  Alejandra Rodriguez
• Application deadline: Tuesday, 21st of July 2026

Important information: For future employees and their dependents who are not EU and/or EFTA nationals, settling in Switzerland is now required. Direct settlement in France upon arrival is no longer possible.

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.