About the ICRC

Since 1863, the International Committee of the Red Cross (ICRC) has worked to relieve suffering and preserve human dignity during war and armed violence. Alongside our Red Cross and Red Crescent partners, we deliver life-saving aid across front lines and strive to reconnect families and locate missing people.

Engaging with authorities and armed forces on all sides, often confidentially, we advocate for humane treatment of detainees and urge compliance with international humanitarian law to protect civilians from harm, including online.

Purpose of the Role

The Planning & Monitoring Manager leads strategic planning, monitoring, and quarterly performance reporting across the organization, ensuring effective institutional steering. In coordination with the Head of Organizational Management & Planning, the role also oversees a team of experts responsible for maintaining and enhancing the Planning & Monitoring Tool (PMT), its processes, and data, to support optimal institutional planning and monitoring.

Reports to (role):

Head of Organizational Management & Planning

Main Duties & Responsibilities

Planning & Monitoring Coordination (in coordination with the Head of Institutional Strategy & Governance Relations)

• Lead the Planning and Monitoring for Results (PMfR) process, including the development and updating of action plans, methodologies, procedures, staff guidance, and lessons learned
• Serve as business owner of the Planning & Monitoring Tool (PMT), overseeing its maintenance and enhancement through a dedicated team of a functional application manager and two data analysts
• Drive improvements to systems, tools, frameworks, and processes, from design through to implementation
• Define business requirements and innovations to ensure PMfR and PMT meet the needs of the ICRC and its donors
• Ensure PMfR data is effectively connected to the broader organizational performance data landscape
• Promote Results-Based Management (RBM) across the organization, maintaining related materials and collaborating with peers across departments and partner organizations
• Oversee knowledge management for PMfR and RBM, including content on the PMfR knowledge space and internal communications

.

Institutional Performance Management Cycle (in coordination with the Head of Institutional Strategy & Governance Relations)

• Lead efforts to embed institutional strategy and key ambitions into the PMT, working closely with operating managers, data focal points, and other stakeholders
• Collaborate with departments to update the institutional strategy monitoring framework, ensuring outcomes are supported by data and evidence centralized in the PMT
• Ensure coherence of institutional monitoring and reporting processes, including monitoring of donor commitments in close collaboration with relevant teams
• Co-coordinate the institutional Quarterly Review process, including its ongoing evolution
• Oversee the development of dashboards feeding into the institutional performance framework and Quarterly Reviews

People Management

• Manage a team of three based in the Belgrade Shared Services Center: one functional application manager and two data analysts
• Coordinate additional shared support resources for specific activities such as reporting

Professional & Education Background

• Master's degree (MSc, MBA or equivalent), ideally in a related field such as International Affairs & Development or International Economics
• A minimum of 8-10 years of relevant experience in design, implementation, and coordination of planning and monitoring processes, the use and design of planning and reporting technologies, and project management in multi-stakeholder environments.
• Experience in a humanitarian or development organization is an asset

Skills & Competencies

• Solid knowledge of best practices in planning and performance management
• Proficiency in data analytics and reporting tools (e.g. Microsoft Power BI)
• Ability to simplify complex issues and apply structured problem-solving
• Strong communication skills, with the ability to engage and lead individuals and groups through both operational and change processes
• Excellent written and spoken English. Working knowledge of French is an asset

Additional information

• Type of Mobility: Rotation Required
• Working rate: 100%
• Start Date: September 2026
• Location: Geneva
• Job Level: C2
• Length of the assignment: 4 years
• Application deadline: 29 June 2026

Important information: For future employees and their dependents who are not EU and/or EFTA nationals, settling in Switzerland is now required. Direct settlement in France upon arrival is no longer possible.

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Are you ready to explore the next chapter of your career? Apply now!