What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The Data Assurance and Reporting Officer supports and enhances data management processes, and develops and maintains data visualization tools within the métier to enable evidence-based decisions and improvements in data entry, data quality, support, and analytics.

Relationships

• Internally, interacts with users, business process owners and heads of programmes in HQ and coordinators in the field

General Duties

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
• Understands and adheres to the ICRC Code of Conduct
• Understands the roles of the components of the International Red Cross and Red Crescent Movement
• Respects and observes staff regulations and security rules at all times
• Represents the ICRC in a professional manner at all times
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers
• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

Accountabilities & Responsibilities

Support to Assurance Reporting

• Coordinates with internal stakeholders on ERCO-related institutional reporting requirements.
• Supports annual institutional assurance activities (e.g., entity-wide control self-assessments, assurance maps, major institutional risk and field risk assessments).
• Collects management responses to external audit recommendations and follows up on remediation action plans.
• Assists in developing ad hoc reports and presentations for governing bodies, donors, and other stakeholders.

Data management and visualization

• Develops and maintains interactive dashboards and reporting tools, engaging with users to refine needs.
• Supports and enhances the compliance data repository/system ensuring smooth data flow and continuity across assurance systems and applications, leveraging on existing ICRC tools such as Power Apps and Power Automate.
• Monitors, consolidates, and cleans data; improves data quality processes and tools, including automation of data quality controls.
• Provides analytical support to ERCO, including performance metrics, reporting improvements, and optimization.
• Contributes to the development of the data model and usage of the referential data that supports analysis.
• Applies best practices, standards, guidelines and templates for data management and analytics, and works on continuous improvement;
• Actively engages in ICRC data-management communities to stay current with emerging practices and tools.

Additional Duties

• Acts as the focal point for Business Continuity Plan (BCP) focal point for the unit, coordinating with stakeholders as necessary
• Participates in functional groups that aim to achieve objectives of the unit aligned to its strategies
• Completes relevant trainings determined necessary for the role
• Actively participates in reflections that aim to improve efficiency and effectivity of the unit

Selection Requirements

• University degree/similar degree in IT
• Excellent command of English. Knowledge of French and German is an asset;
• Excellent computer proficiency (MS Office suite or similar);
• Proven understanding of BI tools (Tableau);
• Proficient understanding of SQL syntax and relational databases;
• Proficient in development of BI tools (Power BI); Proficient in development of MS365 Power App Applications and Power Automate
• Programming language (R or python an asset);
• Typically 6 – 9 years’ overall professional experience;
• Confirmed experience in a similar field (4 years), including 2 years in large international organizations;
• Must possess strong communication and interpersonal skills to align diverse stakeholder interests and drive projects forward