What we do

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.

In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people – helping those who need it most, regardless of who they are and what side of the front line they are on.

We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.

Purpose

The Expense Claims Process Analyst is responsible for ensuring the efficient and accurate processing of expense claims submitted by ICRC employees. The role contributes to maintaining the organization’s trustworthiness and operational continuity by providing reliable, timely, and accurate financial data while adhering to established financial and HR policies.

Accountabilities & functional responsibilities

• Validate claims to ensure they fall within the scope of Travel & Expense (T&E) services.
• Confirm compliance with HR policies and financial rules related to expense claims.
• Verify the completeness of supporting documents, required authorizations, and claim information. Follow up with claimants for missing or incomplete details.
• Ensure accuracy in expense types, amounts, currencies, and exchange rates used.
• Approve or reject claims in the PeopleSoft system, ensuring alignment with organizational policies.
• Escalate complex or special cases to the Team Leader or relevant HQ units as needed.
• Respond promptly and professionally to client queries regarding expense claims.
• Update and maintain records to track specific expense movements and requirements.
• Maintain an organized and accessible filing system for claims and related documents.

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

People management responsibilities

No

Certifications / Education required

• Bachelor’s degree in Accountancy, Finance, or a related field.

Professional experience required

• Proven experience in expense claims processing or a related finance role.
• Familiarity with expense management tools and enterprise resource planning (ERP) systems such as PeopleSoft.
• Proficient in Microsoft Office Suite, particularly Excel and Word.
• Excellent command of spoken and written English.