Dispatcher
What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
Purpose
The Dispatcher dispatches vehicles in a safe, objective-driven and economical manner and organizes drivers’ assignments and trip payloads, working in strict compliance with the standards set at headquarters. He also coordinates with his fellow dispatchers and supports them regularly.
Accountabilities & functional responsibilities
1.Organizes and plans drivers' duties and assignments; dispatches the assigned vehicles.
2.Keeps tracks of all vehicle movements using Humanav or similar tools.
3.Independently works to ensure that the fleet is used in a rational manner.
4.Monitors and records vehicle use and fuel consumption.
5.Where necessary, checks that field-trip forms are filed and correspond to the assigned mission and that log books are filled out.
6.Coaches and trains drivers to prevent corruption and smuggling.
7.Analyses and mitigates risks (vehicle looting and safety hazards) in dangerous locations.
8.Takes all necessary steps to implement the delegation's security rules.
Certifications / Education required
- Technical degree in business administration, mechanics, logistics.(Bachelor is a plus)
- Driving Licence B is a must.
Professional experience required
- 3 years of professional experience in similar field.
- Proven ability to manage a multidisciplinary team of drivers is a must.
Desired skills
- Leadership :Proficient
- Accountability: Proficient
- People management : Proficient
- Teamwork & Collaboration : Proficient
- Representing the ICRC : Proficient
- Beneficiary & Client focused : Basic
- Asset management : Basic
- Dispatch Organization and Planning: Basic
- Coaching and mentoring: Proficient
- Hazard identification and Risk Analysis: Basic
Language
- Arabic: Fluent.
- English: Full professional working.
Trainings & Other Requirements
- Advanced Safe Driving Training is a plus
- Good Knowledge of the area of assignment
- Familiarity with all-terrain vehicles and VHF radio
What we offer
- Salary Package: 1’599 – 2’335 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).
- 13th Month of salary paid in December, pro rata basis in accordance with the period worked.
- Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked.
- Health Insurance: 90% of premium fees under class B, coverage include: Doctor visits, Medicines, Therapy services, etc.
- International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum.
- Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, eyeglasses, designated personal training budget for learning opportunities.
Additional information
- Location: TYR – South Lebanon
- Working Schedule: Monday to Friday, from 8am to 5pm.
- Type of contract: Fixed Term, 1 year (Renewable based on performance and need for position).
- Estimated start date: November 1, 2025
- Application deadline: October 9, 2025
Our values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Title: Dispatcher
How to Apply?
Before applying, make sure to read the pre requisites