What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The Country Human Resources Manager 4 plans, organizes and monitors HR activities in the assigned area of responsibility. S/he ensures that overall administration, coordination and evaluation of HR plans and programmes are carried out.

The CHRM brings insights into HR matters, provides professional HR services and advice, and sees to it that needs are translated into HR objectives and that HR strategies are aligned with strategic objectives, to enable responses to operational needs and challenges.

The CHRM is responsible for providing professional HR. L&D and Staff Health support, services and provide advice to management and to all delegation staff members in line with the organization's People Strategy, to enable line managers and employees to respond appropriately to operational challenges.

Accountability & Functional Responsibilitiess

HR Management 

• Translates operational needs and challenges into local HR strategy and priorities, reflected in the PfR and the Yemen Operational Plan, and aligns these with the People Strategy.
• Implements the corresponding action plan validated for the delegation.
• Lead on strategic workforce planning through having complete overview of the mobile and resident staffing structure as well as the gaps and vacancies. Support the annual PFR planning process by advising on staffing structure and consolidating the staffing needs per department.
• Ensure that the delegation has the appropriate staffing structure to deliver on operational objectives, this includes working with departments to ensure that the structure is well designed and that the grades of the different role are appropriate to the work being carried out.
• Oversee the work of the HR department, ensuring that policies and procedures are up to date and appropriate to the working environment.
• Ensure HR processes are implemented and related services (recruitment, HR administration, training, staff health and well-being) delivered according to ICRC policies and guidelines and in compliance with local legislation.
• Working with the Comp & Ben COE in GVA, ensure that the salary scales, annual salary review, application of allowances, etc. are implemented properly and are appropriately implemented in the delegation, with the purpose of ensuring that the ICRC in Yemen can attract and retain appropriately qualified staff.
• Advise and coach line managers in fulfilling their people management responsibilities.
• Support managers and staff in ensuring that staff are performing their functions well and that under-performance is dealt with appropriately.
• Implement ad hoc HR projects and initiatives, particularly implementing improvements which arise out of audits and the HR Quality Assessment exercise.

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• Facilitate collaboration and communication between the delegation and HR units at headquarters.
• Create and maintain internal communication channels and tools, particularly liaising and working with the Staff Committees in each sub site, to ensure that the views of staff are heard and reflected in HR policy and procedure.
• Work with Field Co to ensure that the HR & Staff Health elements of security planning, risk analysis and critical incident management are in place.

L&D

• Oversees the work of the L&D team and ensures that they are able to deliver an effective L&D service to the delegation.
• Monitor the implementation of training in the delegation and ensure that training records are kept up to date
• Approve iDevelop requests for staff in the delegation

Staff Health

• Supervises the staff health team and ensures that they are delivering efficiently
• Oversees and supports the implementation of the delegation staff care policy
• Supervises the implementation of the medical provision scheme and authorises any exceptions to the medical provision scheme
• Ensures that the psychosocial focal points are supported and able to deliver in their role
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People Management Responsibilities

• 4 direct reports
• Overall team of 24 staff across HR, L&D and Staff Health, located in 5 sites

Scope & Impact

• Is responsible for all HR-related issues at delegation level for 100+ mobile staff and 650+ resident staff in Yemen
• Collaborates closely with Djibouti Mission and Nairobi Regional Delegation for all HR-related issues for Yemen support, for staff based in Djibouti (budgeted under Yemen delegation)
• Operates in highly volatile environment, with frequent changes requiring significant upsizing or downsizing (emergencies, rapid deployment unit, closing for security reasons, etc.) and drafting/adapting policies to effectively support operations and the resident staff who are as well affected by the conflict (relocations, remote management, etc)

Relationships

• Internally, interacts with delegation staff and management.
• Has regular exchanges with staff committees and ombuds.
• Externally, interacts with local labour authorities, local HR practitioners and the broader HR community.

Certifications / Education Required

• Bachelor's degree with specialization in HR or equivalent.
• Fluent command of English  
• Computer proficiency.

Professional Experience Required

• Strong academic background, with at least 5 to 10 years' relevant experience as an HR generalist or HR manager.
• Training or experience in HR partnership, personal development, labour law, conflict management and knowledge assessment tools.
• Experience in managing HR in a difficult security context, including managing office closures and providing HR and family liaison support in critical incident management
• At least 5 years' experience in staff management.

Desired Profile & Skills

• Strongly motivated by humanitarian work
• Able to work under pressure in a potentially dangerous environment
• Flexibility and adaptability
• High level of understanding of the evolving needs of the management/staff and related implementation of ad hoc measures if/when needed
• Strong interpersonal skills
• Able to promote a culture of open dialogue in the delegation
• Able to manage high level of stress

Additional Information

• Type of position : Mobile
• Working rate : 100%
• Starting date : 15/06/2026
• Location : Sana'a (SAN)
• Hardship : H3
• Job level: C3 (C3)
• Lenth of assignment : 18 Months (with possibility of extension)
• Type de poste : Mobile

Application deadline : 07/04/2026

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.